I had been coy about where I work since I didn't want to share too much personal stuff, but since that is coming to an end, I worked at Flagstar Bank for 13 years. I work in the risk and compliance area and basically did reporting for them primarily on customer feedback and insights. Identifying risk and compliance issues, efficiency opportunities, and just general customer support improvements.
A couple years ago, Flagstar merged with New York Community Bank. NYCB was highly leveraged in commercial properties in Manhattan and multi-family housing in New York. COVID, which this merger was done during COVID, crashed the commercial market. New York's rent control crashed the multi-family housing. NYCB was a state-chartered bank and we were going to state chartered. The regulator for state-chartered banks, FDIC, didn't approve the merger because of how highly leveraged with bad assets NYCB was. Since Flagstar was federally chartered, they changed the merger agreement were NYCB merged with Flagstar and became federally chartered to get a different regulator, OCC, who approved this merger. This again is why we need regulation. If that wasn't bad enough, when Silicon Valley Bank went belly up, Signature Bank did to. Flagstar decided to buy that. The issue was it pushed Flagstar to over $100 billion in assets. That's a big deal because it makes it a category 4 bank and the CFPB requires a lot of reserve capital for big banks. Well, Flagstar didn't have it because it grew too fast too quickly. It then had to write down some billion dollar loses in New York real estate, so the company posted a surprise loss. The stock tanked quicker than Tesla. The CEO was essentially fired. Private equity bailed it out. It's basically right-wing equity firms. Steve Mnuchin is on the board and Joseph Otting, Trump's OCC his first term, is the CEO. They sold the mortgage servicing business and everything of value. They announced today they are also outsourcing the call center. They are basically preparing the company to be sold. I should have bailed a while ago, but I get a nice severance package.
Didn't mean to go into a history of the company but it cathartic being able to tell the story on how this company ****ed up royally. Everything was going well before the merger, and it was a great place to work for. The funny thig is, despite being run by right-wingers, they still kept DEI.