Customer service. Nice phrase. Too bad in most cases it doesn't exist.
I'm old and spent 35+ years in Office Space - and here we are - I'm not surprised. In the last two months I've dealt with bank problems, car problems, and internet problems. Nazi's all.
Piss poor design problems that become unfixable in the auto realm, then the digital world swindlers, then you have the financial wizards of the world who rape us in every way possible.
I've just spent 1400 bucks on a problem with my auto, and it's not fixed. According to two different dealers and a service bulletin, my condition is deemed normal per engineering at this time. Exact words given and I have a copy.
My engine is overheating, according to the gauge. It never gets into the red or sets off an engine light. But it still gets hot, then goes back down. Not good. They had it for 3 days, send scanner data to the mothership. When they gave it back they told me - this is normal - just don't let it get into the red. WHAT?
I then went the OEM route and the comedy was immediate and off the charts dicked up. It's called - you are ****ed.
What a world.