Not a peeve, just a full out WTF. We've been going round and round the past week with Wayfair. My wife decided she would like an electric fireplace after visiting family over Thanksgiving. She found what she wanted on Wayfair. OK, the price was reasonable, it's Christmas, let's do. She ordered a combination TV stand and fireplace. Two boxes were delivered around December 6. One contained the TV cabinet the other a fireplace insert. We put the cabinet together, the fireplace insert was two big.
That started a whole chain of calls and texts to Wayfare. Pictures included to show the boxes and the problem. OK they shipped a second box, this was supposed to be the correct stand. Nope, its another insert, the same size as the one they sent before. Wayfare is blaming it on the manufacturer. Meanwhile I'm trying to get clarification on whether or not we need to return something since they are giving us mixed symbols. I forgot to add, I broke down the box that contained the stand, trying to be helpful, and get it ready for the recycling center.
We spent the morning taking apart the stand and taping together the box that evidently they now either do or do not want depending on who we get on the phone. The stand and both inserts are now sitting in the garage either waiting to be returned or put on the next neighborhood yard sale.There is another delivery coming at an undetermined time with either a new stand or a third insert.
Meanwhile the TV is sitting on the floor, waiting for someone to attach it to the wall tomorrow morning.....